We have been going through Cindy Jones for all our travel needs for more years than I can count.. She is incredible. We've cruised several times, she has found us perfect cabins. Considering my husband and I are extremely different people, this is not as simple as it sounds.. She helped us with changing flights, fixing a few screw-ups we made, all while preparing for/getting through a snowstorm in her area. She's also helped us when hurricanes interfered with our plans. Basically, we've had little problems and big problems Cindy made them all go away so we could vacation while she worked. We're planning on a river cruise in France, May 2021. Don't know if/how Covid-19 will affect things but I'm not worried. I have Cindy in my corner. She is now and will continue to be our go-to person
Cindy is detail-oriented and patient and, above all, listens. She sees the possibilities. We had a flight cancelled from St. Louis to Charlottesville. In about 20. Minutes she had us re-booked from St Louis via Dallas to Richmond which worked. Same price. Better seats.
My wife JoAnn and I have traveled several times with Cindy and we cannot be too complementary of her professionalism and her attention to detail. JoAnn is in a motorized power chair and requires special arrangements which Cindy has always addressed promptly and completely. We highly recommend her as a travel agent.
Cindy Jones has been providing travel services for us for many years. Our trips have been both domestic and international, and she has been flawless in delivering on every aspect of our travel needs from the planning phase with recommendations, finalizing our trip arrangements, continually following-up with us on trip/air discounts, and providing our travel documents in a timely manner. All of her efforts with us has been completed at a distance since we live in Pittsburgh, PA. During the process we would “meet” via phone or emails, and our travel documents were always received in a timely manner through courier delivery. Cindy always included detailed information in her communications to ensure a wonderful travel/vacation experience. She has always met the challenge of handling unexpected travel problems with minimal impact on us. We have on a number of occasions and will continue to recommend Cindy Jones to others for all travel needs. Ron & Darrylin Loshelder
I have been using Cindy since 1996 for both business and personal travel. Always professional and willing to help in any way. Great when there is an unexpected change of plans, especially when already on the trip. Her suggestions for personal travel have always been top notch. No matter where in the world I want to go, she usually has already booked a trip to that area and has knowledge. Highly recommend Cindy and will continue to use her for all travel needs to come.